Order Fulfillment:
Orders are usually processed within 1-2 working days following payment of the order, collected by the express courier service. Usually shippings to locations outside of Italy are done by UPS or TNT. In the UE  the order will be delivered in 48-72 hours. This may vary for some locations. Deliveries usually take place from Monday to Friday.

Cash on delivery payment is not available for orders shipped outside of Italy.
Unpaid orders will be kept for a maximum of 5 working days; We invite you to contact us for any problem, doubt or clarification regarding the payment methods summarized here. We will be happy to assist.
Orders are processed in chronological order of arrival.
We reserve the right to reimburse goods missing from the warehouse and not available quickly.
Please, for any questions regarding your order, just write to info@mineraliberi.it or using the contact form you can find here, putting your order number, name and surname so that we can help you in the best way.